My body of paid work is proprietary, so I’ve whipped up these samples to show my writing and organization. All samples are stored in my GitHub repository.
How-To Instructions
This brief instructional describes how to add a new condition tag in MapCap Flare and apply it to an existing project.
Tools used: MapCap Flare, Framemaker, Windows snipping tool
Click this link or the image below to go directly to this PDF.
Reference Guide & Quick Reference Guide
This reference guide and accompanying quick reference guide were created as a freelance project in 2019. The guides were for the A1 Vortex, a discreet marijuana smoking device designed to eliminate the burn associated with traditional marijuana inhalation.
The client requested a full user guide in addition to a quick user guide. The full user guide was to be a booklet accompanied by the quick guide version printed on a card; these two items were to be included in the device packaging. The original document was created using Microsoft Word but here I have converted it to Markdown for fun. Markdown was written using StackEdit.
Note: The guide would be better with images, but I unfortunately no longer have access to them.
Tools used: Microsoft Word, StackEdit
Use the slider in the below image for the Markdown version and the published version. To view the full reference guide and quick reference guide, click here.
Standard Operating Procedure
This is an example of a standard operating procedure (SOP) on the visitor admission process for a fictional company. The template and logo are my design.
Tools used: Google Docs
Click this link or the image below to go directly to this PDF.
Workflow
This is a simple workflow demonstrating the procedure for escalating support tickets. The audience is Customer Support, Technical Support, and Development. This audience understands the tiers of ticket severity.
Tools used: Canva
Click this link or the image below to go directly to this .GIF.
nicole gogel | technical writer 