About

I’ve been a technical writer for more than ten years. During this time, I have developed end-user documentation, release notes, and training materials. My expertise is in translating complex technical information into clear, concise documentation for non-technical users.

So far, I’ve had experience in the following industries: healthcare (electronic health records), retail, gambling (online).

Check out my LinkedIn page for my resume: www.linkedin.com/in/nicolegogel

Tools I’ve worked with

Documentation & Publishing

Collaboration & Project Tools

Multimedia & Training Assets

  • Guidde
  • GIF/video creation
  • tooltip/UI copywriting

Methodologies

  • Agile
  • Software Development Life Cycle (SDLC)
  • SaaS workflows (e.g., Jira)
  • Knowledge Management
  • Metadata/Tagging

Technical Skills

  • HTML
  • CSS
  • QA testing
  • Version control

Human Skills

  • Cross-functional collaboration
  • Process improvement
  • User-focused content strategy
  • Curiosity
  • Foresight
  • Accountability